Subscription & Billing Policy
Last updated: 10th September 2026
This Subscription & Billing Policy applies to all contractors, tradespeople and businesses using paid features of the Local Tradez platform.
By subscribing to Local Tradez, you agree to this Subscription & Billing Policy in addition to the Terms & Conditions.
Membership Access
Local Tradez offers subscription-based access to contractor features and job opportunities.
An active subscription may be required to access certain features of the platform.
Local Tradez reserves the right to introduce, modify or remove subscription plans at any time.
Introductory Pricing
From time to time, Local Tradez may offer introductory or promotional pricing.
Current introductory pricing and promotional offers are subject to change without notice for new subscribers.
Where a promotional period has been advertised, the applicable pricing will apply for that period before reverting to the standard membership fee.
Billing & Renewals
Subscriptions are billed on a recurring basis.
By subscribing, you authorise Local Tradez and its payment providers to automatically charge the nominated payment method for recurring subscription fees.
Subscriptions automatically renew unless cancelled by the user.
Failed Payments
If a payment fails:
- Local Tradez may attempt to process the payment again.
- Users may receive payment reminders.
- Access to certain features may be restricted.
- Accounts may be suspended until payment is successfully processed.
Local Tradez is not responsible for any losses arising from suspension due to non-payment.
Cancellation
Users may cancel their subscription at any time through their account settings or by contacting support.
Cancellation will prevent future billing but does not automatically entitle users to refunds for previous subscription periods.
Access may continue until the end of the current billing period.
Refunds
Unless required by Australian Consumer Law, subscription fees are generally non-refundable.
Refund requests may be considered on a case-by-case basis at Local Tradez’s discretion.
Pricing Changes
Local Tradez may update pricing, subscription inclusions or membership structures from time to time.
Users will be provided reasonable notice of material pricing changes where required.
Suspension & Termination
Local Tradez reserves the right to suspend or terminate subscriptions for:
- Non-payment
- Fraudulent activity
- Breach of Terms & Conditions
- Misuse of the platform
- Unlawful conduct
Contact
Email:
localtradez.app@gmail.com
Website:
localtradez.com.au