Local Tradez Privacy Policy
Introduction
Local Tradez Pty Ltd (“Local Tradez”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and disclose information when you use the Local Tradez website, mobile application and associated services.
By accessing or using Local Tradez, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy.
Who We Are
Local Tradez Pty Ltd
ACN: 675 104 211
Address:
102 Great Western Highway
Blaxland NSW 2774
Australia
Email:
localtradez.app@gmail.com
Website:
localtradez.com.au
Information We Collect
We may collect information including:
Personal Information
- Name
- Email address
- Phone number
- Business name
- ABN
- Business address
- Profile information
Contractor Information
Contractors may be required to provide:
- ABN details
- Licence information
- Insurance details
- GST registration information
- Service areas
- Trade categories
- Business descriptions
Job Information
Information submitted through the platform including:
- Job descriptions
- Photos
- Videos
- Project details
- Property information
- Scheduling information
- Messages and communications
Technical Information
We may collect:
- Device information
- Browser information
- Operating system information
- IP addresses
- Login activity
- Usage statistics
- App performance data
Photos, Videos & Uploaded Content
Users may upload:
- Photos
- Videos
- Documents
- Invoices
- Job information
You confirm that you have the right to upload any content submitted to the platform.
Users remain responsible for the content they upload.
Messaging & Communications
Local Tradez allows direct communication between users.
We may store:
- Messages
- Attachments
- Job-related communications
- Workflow records
for platform operation, customer support, security, dispute reference and system
improvement purposes.
Push Notifications
The Local Tradez app may send push notifications relating to:
- New jobs
- Quotes
- Messages
- Scheduling updates
- Workflow activity
- Account notifications
- Platform updates
Users may disable push notifications through their device settings.
Marketing Communications
We may send:
- Product updates
- Newsletters
- Promotions
- Service announcements
- Platform updates
Users may opt out of marketing communications at any time using the unsubscribe functionality provided.
How We Use Information
We use information to:
- Operate the platform
- Manage accounts
- Facilitate communication
- Improve user experience
- Verify contractor information
- Deliver platform features
- Provide customer support
- Monitor platform performance
- Prevent fraud and misuse
- Comply with legal obligations
Disclosure of Information
We may disclose information:
- To other users where required for platform functionality
- To service providers assisting with platform operation
- To legal, regulatory or government authorities where required by law
- To professional advisers assisting Local Tradez
We do not sell personal information to third parties.
Contractor Verification Disclaimer
While Local Tradez may collect contractor licences, insurance certificates, ABN details and business information, Local Tradez does not guarantee or warrant the accuracy, validity or ongoing compliance of such information.
Customers remain responsible for conducting their own independent due diligence.
Data Security
We take reasonable steps to protect information from:
- Loss
- Misuse
- Unauthorised access
- Unauthorised disclosure
- Alteration
- Destruction
However, no internet-based system can be guaranteed completely secure.
Users acknowledge that they use the platform at their own risk.
Data Retention
Local Tradez may retain user information while accounts remain active.
Following account deletion, certain information may be retained for up to twelve (12) months for:
- Legal compliance
- Accounting obligations
- Fraud prevention
- Regulatory requirements
- Dispute resolution
- Platform integrity
After this period, information may be securely deleted or anonymised.
Account Deletion
Users may delete their account directly through the Local Tradez application.
Deletion requests may take time to fully process across all systems and backups.
Certain records may be retained in accordance with this Privacy Policy.
Reviews & Ratings
Users may leave reviews and ratings regarding their experiences.
Local Tradez reserves the right to remove reviews that are:
- False
- Misleading
- Abusive
- Offensive
- Fraudulent
- Unlawful
Children
Local Tradez is intended for users aged 18 years and over.
We do not knowingly collect personal information from persons under 18 years of age.
International Access
Local Tradez is operated from Australia.
Users accessing the platform from outside Australia acknowledge that their information may be processed and stored within Australia.
Changes To This Policy
Local Tradez may update this Privacy Policy from time to time.
Updated versions will be published on the Local Tradez website and application.
Continued use of the platform constitutes acceptance of any revised Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
Local Tradez Pty Ltd
Email:
localtradez.app@gmail.com
Website:
localtradez.com.au